We refer to ‘hirer’, ‘You’ & ‘Your’ as the person named on the booking form & the person who made the original booking.
We refer to Groovyboove & Groovyboove Photo Booth by using the term ‘us’, ‘we’, ‘our’ ‘Groovyboove’ & ‘staff’
Bookings are not secure until the booking fee of £50 is paid against the bookings invoice.
Although you may receive an invoice for an available date at the time of booking, we may send multiple invoices out for the requested date and work on a first to pay the booking fee.
Any errors made by the hirer on the booking form that may cause Groovyboove not to attend the event through no fault of Groovyboove ( i.e. wrong date ) due to availability or wrong venue then loss of booking fee still applies if we cannot accommodate the amendment.
All information supplied by you at the time of booking is what we use to make up your booking summary.
This information must be accurate as it may affect the booking status at a later date.
Please allow up to 24hrs for confirmation.
Bookings are processed on a first come first served basis.
We reserve the right to end any offers early without notification.
Existing booking’s moving to a new date will be processed as a New booking whereby our full terms & conditions apply.
We reserve the right not to honour past offers or other advert pricing that has passed the offer time scale
Small changes to your booking may be made in writing, where we can accommodate we will. If we are unable to make your change possible, loss of booking fee or balance may apply.
Date changes may be possible, time changes may be possible providing we can accommodate, venue changes may be possible, printout design information is possible. We cannot accept changes less than 14 days prior to your event.
A booking made by an external source i.e by telephone or message comes under our full booking terms and conditions, by you making the booking, this is confirmation that you have read, understand and accept these t and cs.
Package changes (Reduction in hours or removal of an individual package item or offer) are subject to a £25 fee to be added to the booking total. Offer items that were free at the time of booking will also be charged at the full basic rate and added to the booking invoice .
COVID – BOOKINGS MADE DURING THE LOCKDOWN / OR PARTY RESTRICTION PERIOD ARE SUBJECT TO OUR FULL TERMS & CONDITIONS WITH NO EXCEPTIONS.If your event is cancelled due to covid, but the booking was made outside of a restriction person, a refund or date change is permitted.
Invoices we issue are valid for 72hrs. We will void an invoice if no payments are received on account.
Any amendments or changes can only be made by the hirer.
The booking fee £50.
The booking fee is non refundable in any circumstance, the fee covers all of the admin involved in securing your date.
Where a balance is paid in full, the first £50 of the balance counts as your booking fee.
Balances must be paid in full 14 days before your booked event date.
We automatically cancel a booking whereby a remaining balance is outstanding past the 14 day requirement. The time slot may be re-booked by the hirer subject to availability. Loss of all monies applies
Please see our cancellation section.
Our booth is 2 Metres Long, 2 Metres high & 1.5 Metres wide. Please be aware that we must allow for queuing guests & comfortable working space. We recommend 4 square metres.
If there is an album on the booking, our table is 1m square and must be located near the booth.
We must have clear access to the required space for setup.
Please ensure that we have the required space. Ideally inform your venue, co-ordinator or the person in charge of arranging your venue layout. We are not responsible for re-arranging furniture or equipment on arrival for setup. We have the right to cancel your booking with immediate effect if we deem the setup area to be unsafe, hazardous, not enough working space or unsuitable for our booth, equipment & staff to operate.
The Groovyboove photo booth is for indoor use only, unless discussed with ourselves before hire, we require a mains power socket and must be on a hard standing, completely flat & level surface. We may be located within a marquee (Professional hire), but please note the above power and level surface requirements. We have the right to cancel your booking with immediate effect if we deem the setup area to be unsafe, hazardous, not enough working space or unsuitable for our booth, equipment & staff to operate.
SETUP & TAKE DOWN
We arrive approx 1hr to 1.5hrs before your hire time for setup.
Setup takes approx 30-45 minutes.
Where an early setup is required, the wait time will be billed at £50 per hour. The wait time will be rounded up or down to the nearest hour. Billing is started from the earlier start time to your reserved arrival slot for setup.
Please ensure there is access to a plug socket close to the set up point.
If the setup time is delayed by an overun of your event or your venue denies us access at the required time, this delays our setup. If the setup is delayed and passes your start time, the loss time will come out of your booking time slot and the hire will end at the booked time.
Please inform us at the time of booking of any circumstances that would make setting the booth up more demanding, including going upstairs, long distances from unloading area to venue. This may cut into your hire time if we are not made aware.
Please ensure there is clear access to load and unload at the venue.
The Groovyboove photo booth is for indoor use only, unless discussed with ourselves before hire, we require a mains power socket and must be on a completely flat & level wooden surface. We may be located within a marquee, but please note the above power and level surface requirements. We have the right to cancel your booking with immediate effect if we deem the setup area to be unsafe, hazardous, not complying with our indoor only policy, not enough working space or unsuitable for our booth, equipment & staff to operate.
The venue must be informed of our attendance at your event.
There must be reasonable access to your venue to unload & load our equipment and park up throughout your hire period.
PLI, PAT & risk assessments can be provided to your venue, we supply these directly to your venue only and is usually done a week before your hire date if not sooner.
We are not responsible for moving furniture or event fixings to accommodate the booth.
The Groovyboove photo booth is for indoor use only, unless discussed with ourselves before hire, we require a mains power socket and must be on a completely flat & level surface. We may be located within a marquee, but please note the above power and level surface requirements. We have the right to cancel your booking with immediate effect if we deem the setup area to be unsafe, hazardous, not enough working space or unsuitable for our booth, equipment & staff to operate.
Your hire includes setup & take down of equipment.
We will run the booth for the agreed number of booked hours providing we are not delayed through no fault of our own.
We may need to stop the booth for maintenance during your hire i.e. a paper change, this is rare but we will extend the hire time for the time that is lost.
We will start the booth at the agreed time, if there is an issue whereby we are unable to start at the agreed time through the fault of Groovyboove, we will work with you to ensure receive the amount of hours booked.
If we are delayed by events that are not the fault of Groovyboove, the loss time will come out of your booking time slot.
UNLIMITED PRINTS/SESSIONS: Our term unlimited prints or sessions refers to one print per session. A session is made up of one visit to the booth comprising of 4 photographs placed onto your printout. You can have unlimited sessions during your hire.
DOUBLE PRINTS: The booth will print out 2 copies per visit.
ALBUM: The booth will print out 2 copies per visit, one for your guest to take, the other is placed in your ordered album.
TERMINATION or CANCELLATION By us.
We will not tolerate any abuse or threatening behaviour to our staff at your event. it’s rare but Groovyboove are within their right to terminate the hire with immediate effect.
We are providing a service to yourselves and guests and therefore our staff should be treated with the respect they deserve.
We are also within their right to terminate a hire if we feel that any equipment or property belonging to Groovyboove is at risk of getting damaged or has been damaged due to unruly behaviour from guests.
We also reserve the right to refuse guests admission into the photo booth if we feel they are too unruly.
In any instances where we feel there is a need to terminate the hire we will always speak with the host first to try to resolve the matter before terminating. If we do have to terminate the hire due to reasons stated above, the full cost of hire is still payable and we will not issue any refunds for hire time that has been cut short.
Please also refer to our cancellation section.
Groovyboove may use any of the photographs from your event for suitable means, this includes but is not limited to advertising and promotional material either in print or on the internet.
Attending your event would mean we are of the understanding that permission has been granted to do so by yourselves and your guests.
We will obtain permission from the lead booking name to use the images for social media purposes.
We will not use / publish any images if the hirer expresses us not to do so.
We will not use / publish any images for schools, universities or certain bookings unless permitted to do so by means of a consent form.
All images are provided IN A WEB DOWNLOAD ALBUM to the hirer, it is the hirer’s responsibility for the privacy & usage of these images once in their possession.
A cancellation must be requested in writing ( Email to email@example.com will be accepted).
A booking may only be cancelled by the person listed as the hirer on the booking form.
If WE cancel a booking due to an outstanding balance owed to us that has not been paid up by 7 days before the hirer’s event date, The booking fee & any payments paid to date will be forfeited.
Loss of the booking fee applies under any circumstance.
If there are less than 90 days between your cancellation request date and event date, all monies paid on your booking will not be fully or partially refunded by us. Mistakes on booking i.e. date or time, last minute date change requests for your booking will not be fully or partially refunded by us
We can issue a credit for your total paid amount for a future hire date (If the date and time slot is available & subject to location) This must be requested in writing within 7 days of your cancellation date. If there is less than 7 days between cancellation by the hirer & the event date, no credit or refund will be offered.
If Groovyboove cancel your booking for reasons beyond our control, we are limited only to full refund.*
If we accept a cancellation from you a refund of any monies paid to us minus the deposit will be issued on the condition that we are able to secure a booking for the same date from another customer. The refund will be processed and returned to the hirer once the new customer has paid their full balance. If we are unable to fill the booking slot with a new booking please allow up to 28 days from your event date for us to issue the remaining balance to an account. This will be no later than 28 days.